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Bad Batch of Dress Shop CDs
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Board Administrator
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Hello all,

If you have received a Dress Shop CD in 2009, it is probably bad. We just learned that the last batch of manufactured CDs that we received in early January were actually an update, not a full master. If installed on top of an existing Dress Shop build, they work, but if installed on a clean system without Dress Shop, they do not.

We're very sorry that this manufacturing foulup was not detected sooner. We have replacement CDs on order and they should be available in about 2 weeks. Anyone that got a CD this year will receive a fresh one as soon as we can get them sent out.


Board Administrator, Dress Shop App
 
Posts: 1868 | Location: Austin, TX | Registered: 01 July 2005Reply With QuoteReport This Post
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This past week, we received a replacement batch of Dress Shop 7 CDs and sent fresh copies to the customer list below. If anyone else has RECENTLY received a bad Dress Shop CD, please send a note to support1 @ LivingsoftNW.com (without the spaces).

Thank you and we're very sorry it took so long to figure out we had a bad batch of CDs there.

Replacements were sent to these customers today:

Patricia Thompson
Patti Fiedler
Mary Hartung
Chrystal Rawlins
Anastasia Saunders
Joanne Graden
Meraud Perkins
Robbie Bennem
Helen Maynard
Sherri Mankar
Lucinda A. Wall
Kathyrn McGill
Wendy Williams
Patricia Jean Smith
Helen Spivak
Linda Mimnaugh
Donna Reneau
Joni Johnson
Karen Bredthauer
Mary Bre
Jan Joersz
MG Ducharme
Mary Hanson
Margaret Wingerter
Betty Oberman
Martha Basura
Joline Atkinson
Beverly Ramstad
Anna Cox Gerloffs
Cynthia Lim
Sue Harrell


DressShopBob
(Bob Clardy)
 
Posts: 718 | Registered: 18 August 2005Reply With QuoteReport This Post
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