14 November 2008, 02:18 AM
ohsewkarenPrinting Not Enabled
I am running Dress Shop 6.21, I have entered activation codes, I have done page setup, I have downloaded "This update is for those that have NOT activated Dress Shop 7"
but instead of print buttons, I have "Printing not enabled when previewing." I went under File to Turn Off Preview and still don't have a print button.
Any other actions I need to take? Help.
Karen
14 November 2008, 07:27 AM
Kaaren HobackHI many questions before I answer:
Did you have the full program installed and activated prior to downloading the update?
Did you get a congratulations message that *** program version activated with whatever pattern collections you might own
Did you have chart entered and selected?
send me your name and email address by private message via this board or to patrns4u@aol.com as registered when you pruchased the program and Ill check out your activation codes.
or
submit a problem report from Help> on the web> Problem reports
Kaaren
14 November 2008, 04:42 PM
Dress Shopquote:
I am running Dress Shop 6.21, I have entered activation codes, I have done page setup, I have downloaded "This update is for those that have NOT activated Dress Shop 7"
but instead of print buttons, I have "Printing not enabled when previewing." I went under File to Turn Off Preview and still don't have a print button.
Any other actions I need to take? Help.
Hello Karen. I looked up your account and you do not appear to own any version of Dress Shop. It will not print until you purchase. Sorry....
16 November 2008, 08:03 AM
ohsewkarenquote:
Originally posted by Kaaren Hoback:
HI many questions before I answer:
Did you have the full program installed and activated prior to downloading the update?
yes
Did you get a congratulations message that *** program version activated with whatever pattern collections you might own
Yes
Did you have chart entered and selected?
Yes
send me your name and email address by private message via this board or to patrns4u@aol.com as registered when you pruchased the program and Ill check out your activation codes.
or
submit a problem report from Help> on the web> Problem reports
Submitted problem report, Bob told me to retrieve codes automatically and now the correct version is running and printing.
Thanks!
Kaaren
16 November 2008, 08:58 AM
Kaaren HobackOutstanding- all resolved.
Kaaren