Hi, Anna, I had this problem before and you told me the answer but I forget it! I modified a pattern, that is, put in a yoke, put in the sleeve I liked, etc., but neither Save nor Print will get 'hot.' I re-activated my account, still no love. Can you help? And hello and Merry Christmas.
My current guess is that something happened with your Windows settings such that the folders where Dress Shop would save patterns and measurements are no longer accessible. Maybe try to uninstall and re-install & activate Dress Shop?